Texthelp Inc., a wholly owned
subsidiary of Texthelp Limited, has created this privacy statement
in order to demonstrate our firm commitment to internet
privacy.
The following discloses our information gathering and
dissemination practices for all non-excluded websites owned and
operated by Texthelp Limited. These websites include, but may not
be limited to, the following primary domains:
No Texthelp sites are excluded from this policy.
Environment
Variables
We may record your environment variables, such as your IP
address, host name, browser type, operating system, etc., to help
diagnose problems with our server, and to administer our Web site.
This information may be used to help identify you and your shopping
cart, track referrals, prevent or report incidents of credit card
fraud, or for other purposes deemed reasonable and necessary.
Cookies
Our sites may use cookies to keep track of your shopping cart,
to personalize our web sites to suit your tastes, to track referral
information, and for other purposes.
Registration and Order
Forms
Site registration and/or order forms may require users to give
us contact information (like their name and email address), unique
identifiers, and financial information (like their account or
credit card numbers). We use customer contact information from the
registration form to send the user information about our company
and to fulfill delivery of ordered products and services. The
customer contact information is also used to contact the visitor
when necessary. Financial information that is collected is used to
check the user's qualifications for registration and to bill the
user for products and services. Unique identifiers are collected to
verify the user identity and for use as account numbers in our
record system.
Potentially sensitive information (e.g., credit card numbers) is
collected through secure server connections.
Non sensitive information may be e-mailed to Texthelp
representatives or agents. This e-mail is generally not encrypted.
As such, there is a remote possibility that the information could
be intercepted by third parties. Visitors always have the option to
provide this information in an alternative format.
Third Party Access to
Information
Only such information as is necessary in order to process
payments, and to fulfill product and service delivery requirements
will be provided to third-parties. Texthelp Limited will comply
with any subpoena or summons issued by any federal, state, or local
law enforcement or judicial agencies for information. We may
voluntarily provide unsolicited information to appropriate
authorities if we believe the information is relevant to a criminal
investigation. Unless clearly and specifically stated at the point
the information is gathered, we will not sell, give away, or
otherwise share information about you for any purpose other than
the purposes mentioned in this document.
Our web sites may contain links to other, non-Texthelp sites.
Texthelp Limited is not responsible for the privacy practices or
the content of such Web sites.
Public Forums
Our sites may make chat rooms, forums, message boards, and/or
news groups available to its users. Please remember that any
information that is disclosed in these areas becomes public
information. You should exercise caution when deciding to disclose
your personal information.
Security
Our sites have security measures in place to protect the loss,
misuse and alteration of the information under our control. These
measures include the use of secure servers to collect the
information, encrypted databases, storage of the information in
non-public areas of the servers, and other measures as deemed
reasonable and necessary.
Supplementation
Information
Our sites may supplement the information that you provide with
information that is received from third parties.
Choice/Opt-out
If you would like to remove your information from our database
to not receive future communications or to no longer receive our
service, please email u.s.info@texthelp.com, call
888-248-0652, or send a letter to the address below.
Correct/Update
Information
If you would like to change or modify any information previously
provided, please email u.s.info@texthelp.com, call
888-248-0652, or send a letter to the address below.
Contacting Us
If you have any questions about this privacy statement, the
practices of our sites, or your dealings with any of our web sites,
please contact us at:
Texthelp Inc.
600 Unicorn Park Drive
Woburn, MA 01801
Toll free phone: 888-248-0652
Toll free fax: 866-248-0652
Email: u.s.info@texthelp.com