Texthelp Systems Limited has created this
privacy statement in order to demonstrate our firm commitment to
internet privacy.
The following discloses our information gathering and
dissemination practices for all non-excluded web sites owned and
operated by Texthelp Systems Limited. These web sites include, but
may not be limited to, the following primary domains:
http://www.Texthelp.com
http://www.FluencyTutor.com
http://www.PDFaloud.com
http://www.browsealoud.com
Texthelp Sites Excluded from this Policy
None
Environment variables
We may record your environment variables, such as your IP
address, host name, browser type, operating system, etc., to help
diagnose problems with our server, and to administer our Web site.
This information may be used to help identify you and your shopping
cart, track referrals, prevent or report incidents of credit card
fraud, or for other purposes deemed reasonable and necessary.
Cookies
Our sites may use cookies to keep track of your shopping cart,
to personalise our web sites to suit your tastes, to track referral
information, and for other purposes.
Registration and order forms
Site registration and/or order forms may require users to give
us contact information (like their name and email address), unique
identifiers (like their social security number), and financial
information (like their account or credit card numbers). We use
customer contact information from the registration form to send the
user information about our company and to fulfill delivery of
ordered products and services. The customer contact information is
also used to contact the visitor when necessary. Financial
information that is collected is used to check the users
qualifications for registration and to bill the user for products
and services. Unique identifiers (such as social security numbers)
are collected to verify the user identity and for use as account
numbers in our record system.
Potentially sensitive information (e.g., credit card numbers) is
collected through secure server connections.
Non sensitive information may be e-mailed to Texthelp
representatives or agents. This e-mail is generally not encrypted.
As such, there is a remote possibility that the information could
be intercepted by third parties. Visitors always have the option to
provide this information in an alternative format.
Third party access to information
Only such information as is necessary in order to process
payments, and to fulfill product and service delivery requirements
will be provided to third-parties. Texthelp Systems Limited will
comply with any subpoena or summons issued by any federal, state,
or local law enforcement or judicial agencies for information. We
may voluntarily provide unsolicited information to appropriate
authorities if we believe the information is relevant to a criminal
investigation. Unless clearly and specifically stated at the point
the information is gathered, we will not sell, give away, or
otherwise share information about you for any purpose other than
the purposes mentioned in this document.
Our web sites may contains links to other, non-Texthelp sites.
Texthelp Systems Limited is not responsible for the privacy
practices or the content of such Web sites.
Public forums
Our sites may make chat rooms, forums, message boards, and/or
news groups available to its users. Please remember that any
information that is disclosed in these areas becomes public
information. You should exercise caution when deciding to disclose
your personal information.
Security
Our sites have security measures in place to protect the loss,
misuse and alteration of the information under our control. These
measures include the use of secure servers to collect the
information, encrypted databases, storage of the information in
non-public areas of the servers, and other measures as deemed
reasonable and necessary.
What personal information about customers does Texthelp
gather?
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and
interests
- other information relevant to customer surveys and/or
offers
We require this information to understand your needs and provide
you with a better service, and in particular for the following
reasons:
- Internal record keeping
- We may use the information to improve our products and
services
- We may periodically send promotional emails about new products,
special offers or other information which we think you may find
interesting using the email address which you have provided
- From time to time, we may also use your information to contact
you for market research purposes. We may contact you by email,
phone, fax or mail. We may use the information to customise the
website according to your interests
Texthelp does not share this information with any Third
Party.
Supplementation information
Our sites may supplement the information that you provide with
information that is received from third parties.
Choice/opt-out
Our sites give users the following options for removing their
information from our database to not receive future communications
or to no longer receive our service.
You can send email to info@texthelp.com. You can send postal
mail to the address which appears at the end of this
document.
You can call us at the phone number which appears at the end of
this document.
Correct/update information
Our sites give users the following options for changing and
modifying information previously provided.
Email: info@texthelp.com
Send postal mail to the address which appears at the end of this
document.
Call us at the phone number which appears at the end of this
document.
Links to other websites
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site, you
should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and
privacy of any information which you provide whilst visiting such
sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement
applicable to the website in question.
Contacting us
If you have any questions about this privacy statement, the
practices of our sites, or your dealings with any of our web sites,
you can contact us at:
Texthelp Systems Ltd
Enkalon Business Centre
25 Randalstown Road
Antrim
Co Antrim
BT41 4LJ
Northern Ireland
Tel: 028 9442 8105
Email: info@texthelp.com