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TextHELP

Reading and writing support technology for education, websites, and publishing

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Technical Support Policy

Technical Support Policy

Texthelp provides free technical support to registered users of the most current versions of our software*. If you have not done so already, please register with us including your contact details and your serial number.

Current Versions Eligible for Technical Support
 Platform Release
Read&Write 10 GOLD Windows 01/27/11
Read&Write 10 Windows 01/27/11
 Read&Write Tutor Windows 01/30/12
Read&Write 9 GOLD Windows 01/29/09
Read&Write 9 Windows 01/29/09
Read&Write 8.1 GOLD Windows 01/17/07
Read&Write 8.1 Windows 01/17/07
Read&Write 5 GOLD for Mac Mac 01/26/12
Read&Write 4 GOLD for Mac Mac 06/28/10
Browsealoud 6 Windows 10/11/09

 

Older Versions no longer supported. Please contact Texthelp for information on upgrading.
 Platform
Read&Write 8 GOLD or earlier Windows
Read&Write 8 or earlier Windows
Read&Write 3 GOLD for Mac or earlier Mac
Browsaloud 5 or earlier Windows
PDFAloud 2 or earlier Windows
 PDFAloud 3 (Boxed Product) Windows
Texthelp 98 Windows
ScreenReader Windows
Wordsmith Windows

Technical support policy is subject to change at any time without notice. 
 
Please note: We only provide support for products purchased directly or from authorized resellers. Products purchased from unauthorized resellers on eBay or Amazon are NOT supported.