"I would like you to know that your product is invaluable to me. I am severely dyslexic but I have gained a level of confidence and autonomy I never believed to be possible. I work closely with a non-profit that assists children and adults with learning disabilities, and I sing the praise of your company whenever possible.
You also have exceptional customer service and tech support. They are both exemplary and make me feel that my product concerns are of utmost importance. As a dyslexic student and professional, this product is critical to my success. Tech support continues to address every concern I have had in an expedient manner and I have never gone a day without a functioning product. I want to thank you for providing and hiring people with expertise, character and empathy, something you don't see in most, if any, companies today.
Thank you for creating and supporting this product with the best in the business!"
Kate Peterson, Student and Professional, WI
"Thank you for your persistence in resolving my issue. It was truly a surprise to get a phone call directly from you to resolve this issue. It's not that often that technical support divisions will escalate a ticket to the level that you did. Your commitment to supporting end users is genuinely appreciated. Kudos to Texthelp for their commitment to customer satisfaction!"
Craig Nienaber, BA, Assistive Technology Advisor, NAIT, Alberta