Technical Support Policy
Texthelp provides free technical support to registered users of
the most current versions of our software*. If you haven't done so
already, please register with us including your contact details and
your serial number.
Current Versions Eligible for
Free Technical Support
|
Platform |
Release
|
| Read&Write 10 GOLD |
Windows |
27/01/11 |
| Read&Write 10 |
Windows |
27/01/11 |
| Read&Write Tutor |
Windows |
30/01/12 |
| Read&Write 9 GOLD |
Windows |
29/01/09 |
| Read&Write 9 |
Windows |
29/01/09 |
| Read&Write 8.1 GOLD |
Windows |
17/01/07 |
| Read&Write 8.1 |
Windows |
17/01/07 |
| Read&Write 5
GOLD |
Mac |
26/01/12 |
| Read&Write 4
GOLD |
Mac |
28/06/10 |
| Browsealoud
6 |
Windows |
11/10/09 |
Out-of-Date Versions no longer
supported. Please contact Texthelp for information on
upgrading.
|
Platform |
| Read&Write 8 GOLD or earlier |
Windows |
| Read&Write 8 or earlier |
Windows |
| Read&Write 3 GOLD for Mac or
earlier |
Mac |
| Browsaloud 5 or earlier |
Windows |
| PDFAloud 2 or earlier |
Windows |
| PDFAloud 3 (Boxed Product) |
Windows |
| Texthelp 98 |
Windows |
| ScreenReader |
Windows |
| Wordsmith |
Windows |
Technical support policy is subject to
change at any time without notice.
Please note: We only provide support
for products purchased from authorised resellers.
Products purchased from unauthorised resellers on eBay or Amazon
are NOT supported.