Why join us?

There are millions of reasons why our employees love to work here, mainly because we care and want to make an impact on the world.

At Texthelp, we’re completely committed to our employees. They’re our greatest asset.

We’ve created a really unique culture at Texthelp, one where we encourage our employees to always challenge the status quo, where we are always learning - both professionally and personally. We pride ourselves on our core values that are a fundamental part of our culture. Texthelpers are courageous, impactful and creative. We are linked by community - it’s at the heart of everything we do.

Life at Texthelp

Life here is a pretty sweet deal. From developing new skills to fun days out, we work hard to ensure that every employee feels supported and encouraged to have a healthy work/life balance. We believe a full life outside of the office makes for a happier, healthier team.

We've got one of the best benefits packages around, here's just a taster of what you can expect when you become a Texthelper...

Competitive Salary

We offer a salary amount that is equal to or higher than the industry standard. We follow a semi-monthly payroll cycle.

Performance Bonus

Employees who achieve their set objectives are eligible to receive a quarterly performance bonus. Performance bonuses vary by role.


We have an expansive fund offering with Fidelity. Texthelp will contribute 20% for each dollar you contribute to your eligible contribution. This means that if you contribute for example $5,000, the Company will contribute $1,000 to your account.

Private Health Insurance

You are eligible for private health insurance for you, your spouse and children from commencement date. Benefits are effective the first of the month following your date of hire.

Health Reimbursement Arrangement

Texthelp will reimburse a portion of your medical deductible through the HRA. Texthelp will cover for the first half the deductible for both the HMO and PPO plan.

Life Insurance

Group life insurance pays out a tax free cash lump sum of 4 times your annual salary at date of death, to your nominated dependants.

Short Term Disability

Accidents and illnesses happen when we least expect them. Ensure you are financially prepared to stay afloat in the midst of a medical condition with disability insurance.

Vacation Days

All full time employees are entitled to a minimum of 35 days leave. This is a combination of both annual leave and public holidays. If any employee start part way through the holiday year, their holidays entitlement will be calculated on a pro-rata basis and rounded up to the nearest half day.

Birthday Day Off

From your start date, you are entitled to a day off to celebrate your birthday.

Medical Appointments

You are allowed to take paid time off for short medical appointments. if you are unable to attend outside your normal working hours.

Hybrid Working

To show our commitment to flexible working, we support hybrid working from start date.

Personal Development Funds

After probation, you are entitled to a yearly personal development fund to support you gain knowledge and acquire new skills.

Professional Development Support

To show our support for professional competence and excellence, we offer employee development funds after probation.

Professional Association Fees

For you to keep up to date with trends, regulations and best practices, we pay for one annual professional membership per employee.

Headspace Membership

Your health and wellbeing are important to us. We provide Headspace membership from commencement day.

Fitness Reimbursement

We support your health and fitness goals by contributing towards your gym membership fees from your start day.

Fully Stocked Kitchen

To promote health and wellness, free healthy snacks and refreshments are provided at the office.

Free Parking

Our Woburn office offers free parking for all employees and visitors.

Using Our Products

You will be entitled to make use of any of Texthelp Group’s products should an immediate family member benefit from using any of them.

Sound good?

Join our team of Texthelpers today.