Why join us?

At Texthelp, we’re completely committed to our employees. They’re our greatest asset.

We’ve created a really unique culture at Texthelp, one where we encourage our employees to always challenge the status quo, where we are always learning - both professionally and personally, and where we encourage fun, curiosity, innovation and empowerment.


Life at Texthelp

Life here is a pretty sweet deal. From developing new skills to fun days out, we work hard to ensure that every employee feels supported and encouraged to have a healthy work/life balance. We believe a full life outside of the office makes for a happier, healthier team.

We've got one of the best benefits packages around, here's just a taster of what you can expect when you become a Texthelper..
Keep learning, develop and grow
Connect, take notice
Give, be active

Keep learning

Our people are a talented bunch and we only want to encourage this. Take some time to learn a new skill, or fine tune an existing one, from knitting to upholstery, guitar lessons to make up courses. 

(Skills for Helpers was initially introduced to develop Texthelpers’ interests outside of work to help with self-care and mental resilience.

We offer all employees a training fund to use for anything outside of work from learning a new skill, to starting that hobby you always wanted to do!)

Texthelpers learning to bake, play the drums and speak a new language
Texthelper holding a trophy

Develop & Grow

We believe that the sky’s the limit for our people. You’re already amazingly talented at what you do, but there will be plenty of opportunity for you to grow as an individual and develop your skill set even further. You’ll have the opportunity for professional development, personal development and professional associations. 


Being a Texthelper isn’t just about a 9 to 5 job. There’s lots of fun to be had here too, and great friendships to be made. We’ve got lots of activities throughout the year and we want you to enjoy yourself at our events. We’re also keen to recognise great work with long service awards and a giving thanks/thumbs up scheme. 

  • Team Building Events
  • Christmas Event
  • Long Services Awards
  • Internal Communications Portal - Intros to new staff, give Thanks (Thumbs up)
Employee group photograph
Texthelper meditating

Take notice

We’re a tight-knit team here at Texthelp, and we like to celebrate and look after our people. There’s the important things like enhanced maternity and paternity pay, and a super annuation plan. But we also like to go that little bit further and give you a day off for your birthday and a flexible working from home policy.


Since you work hard here and put a lot into what you do, we’re keen to make sure we look after you as well because you’re an important part of our team. We’ve got a great wonder worker scheme to recognise people who go that extra mile and a Wonderlab, to let your ideas come to life through the innovation process.

Texthelper with first aid box