Disability Confident: FAQs


At Texthelp, as we continue to strengthen our own commitment to diversity and inclusion (D&I), we want to help other organisations along the way. So, as part of our Disability Inclusion series, we've been hosting webinars with industry experts to explore D&I best practice. From our sessions, we've been able to identify some key themes of interest to our listeners. Below, you'll find some of our most commonly asked FAQs. 

Julie Dennis, Head of D&I at ACAS, and Rachel Billington, HR Senior D&I Lead at the Metropolitan Police, are contributors to this blog, and joined us as part of our series for a webinar on 'supporting employees to adapt to change'. 

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4 types of workplace communication, and 12 tips for improvement


There are four main types of workplace communication: verbal, body, phone and written. During any point in the workday, you are always faced with at least one. Understanding how to communicate within these fields can be one of the most delicate skills an employee can learn.

So how do you learn to master the four types of workplace communication? We asked 12 professionals to share their tips for making the most out of your interactions.

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Video: Demystifying D&I


In this short guest vlog, Jennifer Pyne, Brand Director at Radley Yeldar, shares a few practical principles for communicating and designing with D&I best practice in mind.

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11 virtual training ideas for diverse remote teams


Training is a vital part of professional development and new employee onboarding. It can still take place during the ongoing pandemic thanks to technology. Now, more than ever, businesses are turning to virtual platforms to continue employees’ learning and growing. 

How can you ensure that employees respond to virtual training as well as they would in-person training? What are the different ways to ensure training that resonates with a diverse audience? We asked 11 thought leaders to share their best virtual training ideas for remote teams to help you make the best of your remote workplace.

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