Keri McWilliams, Texthelp

National Inclusion Week: Do you want to improve employee performance?


Each year, we use our voice to encourage organisations to think about their workforce\, and provide the necessary support for all staff, not just those with hidden literacy disabilities. 




This years theme is "Connect for Inclusion",  connecting us all to learn from each other and share best practice. 

Work’s where many of us spend a big chunk of our lives. It can be a happy, productive environment where great things happen, however, in a lot of cases stresses, strains and challenges appear daily for employees. 

‘Diversity’ comes in many forms. Ten per cent of the population experiences some form of dyslexia. Meanwhile, there are increasing numbers of employees across all industries who speak English as a second or even third language.

We also can’t forget that we are living in a digital world which also transcends to the workplace.  Technology helps us work smarter, faster and more efficiently. But with the explosion of so many  digital devices, further challenges can arise for some employees. 

Sitting in front of a computer for long hours can be a frequent source of eye-strain and headaches. These challenges can lead to individuals potentially struggling in silence. 

Investing in your staff is a smart move

It’s time to become an inclusive employer and recognise that  everyone is different, with their own ways of working.

Recent research suggests support software can present less eye-strain and headaches amongst employees.  

It has also been reported that three quarters of organisations that have embraced this software, have noted improved productivity. What’s more, having such digital support in the workplace can mean up to a 50% drop in sickness absence. 

So providing the right tools to help people maximise their potential is a win/win for employers and staff alike.

Tasks such as replying to an email, reading complex information and working on a lot of excel spreadsheets can become much less of a challenge for your employees. 

Appoint an ICT Champion

The first step in becoming an inclusive employer, is to appoint an ICT Champion within your organisation. 

This person will raise awareness, strive for improvements and report back to senior management. They don’t necessarily have to have a disability, or have a background in IT. Having someone with enough passion and determination to make changes is all that is required. 

We’d love to hear if you’re already an inclusive employer, or in the process of becoming one. Feel free to add your experiences in the comment box below. 

Alternatively, if you would like more information about what we do, visit our website

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