Topic: digital inclusion

Today's web surfers live in a multitasking world. Often content is consumed on-the-go. Some may snack on content in between meetings, while others digest it as they’re watching Netflix. When it comes to writing for the web, we asked 14 business professionals for their top tips.

As the SNP pledge to provide a computer device for every school child, what can Local Authorities and Schools learn from the 72,000+ devices already distributed across Scotland.

To help you on your way to improving the accessibility of your digital financial services, here’s a 6-step plan.

From checking out company brand books to keeping paragraphs small and scannable, here are eight tips to improve content readability.

Recently, we scanned the websites of 30 of the top US National and Community banks for accessibility. Discover our results.

In this article, uncover how to improve the online experiences for older web users. And discover key findings from recent research on the topic.

Hannah Hall, Customer Empathy Manager from Skipton Building Society, shares the impact of digital accessibility initiatives for her organisation and customers.

In this blog, we identify 5 ways to strengthen the digital inclusion mindset, and 6 ways to help you kick start improvements. 

In this guest blog, Dr. Kristen Liesch explores how web inaccessibility leads to exclusion for many on a daily basis.

70% of users with digital access needs will leave an inaccessible website, taking their spending power to an accessible alternative. The cost of this equates to an estimated £17.1 billion: also known as the click-away pound. Read on to learn how you can tap into this market.

In this guest blog we hear from Barry Walsh on the impact of inclusive digital experiences for creating a truly inclusive workplace.

In this guest blog, Jean Downey, Head of Digital & Creative Services at Ofcom, shares some insight into creating accessible experiences

We've pulled together some FAQs around web accessibility, to help you on your way to becoming more digitally inclusive.

In this blog, we hear from Paul Wilkes, Digital Inclusion Coordinator at Leeds Libraries, on how they're tackling the digital divide.

Hear from Gordon McCullough at RiDC on the role of web accessibility when it comes to inclusive user experiences.

To help your company create digital experiences that are inclusive to all, we asked business leaders and PR experts for their best ideas. Here are nine ways to create inclusive digital experiences for your customers.

Hear from the Government Digital Service - commonly known as GDS - and discover what digital accessibility really means.

We asked 11 marketing specialists and digital design experts for their best pieces of advice in creating an inclusive customer experience. Find out what they had to say.

Twelve thought leaders weigh in on how they think the workforce will change once we’re 'back to normal'.

Digital transformation is one of the biggest challenges facing housing organisations today. In this blog, discover how we can help.