Why join us?

At Texthelp, we’re completely committed to our employees. They’re our greatest asset.

We’ve created a really unique culture at Texthelp, one where we encourage our employees to always challenge the status quo, where we are always learning - both professionally and personally, and where we encourage fun, curiosity, innovation and empowerment.

 


Life at Texthelp

Life here is a pretty sweet deal. From developing new skills to fun days out to making sure everyone is fed at lunchtime, we work hard to ensure that every employee feels supported and encouraged to have a healthy work/life balance. We believe a full life outside of the office makes for a happier, healthier team.

We've got one of the best benefits packages around, here's just a taster of what you can expect when you become a Texthelper..
Keep learning, develop and grow
Connect, take notice
Give, be active

Keep learning

Our people are a talented bunch and we only want to encourage this. Take some time to learn a new skill, or fine tune an existing one, from knitting to upholstery, guitar lessons to make up courses. With a training fund of up to £300, the possibilities are endless.

(Skills for Helpers was initially introduced to develop Texthelpers’ interests outside of work to help with self-care and mental resilience.

We offer all employees a £300 training fund to use for anything outside of work from learning a new skill, to starting that hobby you always wanted to do!)

Texthelpers learning to bake, play the drums and speak a new language
Texthelper holding a trophy

Develop & Grow

We believe that the sky’s the limit for our people. You’re already amazingly talented at what you do, but there will be plenty of opportunity for you to grow as an individual and develop your skill set even further. You’ll have the opportunity for professional development, personal development and professional associations. 
  • Professional Development
  • Personal Development Fund "Skills for Helpers"
  • Professional Association Fees

Connect

Being a Texthelper isn’t just about a 9 to 5 job. There’s lots of fun to be had here too, and great friendships to be made. We’ve got lots of activities throughout the year, including team building days, a summer bbq (you can even bring the family) and our annual Christmas party. We want you to enjoy yourself at our events, that’s why we make sure free transport is always available to and from the venues. We’re also keen to recognise great work with long service awards and a giving thanks/thumbs up scheme. 

  • Team Building Events
  • Summer BBQ - family invited - meal, subsidised bar and free transport to and from venue
  • Christmas Party - meal, subsidised bar and free transport to and from venue
  • CSR Committee
  • Long Services Awards
  • Internal Communications Portal - Intros to new staff, give Thanks (Thumbs up)
  • Events Committee
Employee group photograph
Texthelper meditating

Take notice

We’re a tight-knit team here at Texthelp, and we like to celebrate and look after our people. There’s the important things like health care plans, enhanced maternity and paternity pay, death in service benefits and a company pension plan. But we also like to go that little bit further and give you a day off for your birthday, a flexible working from home policy and time off for appointments. 

Give

Since you work hard here and put a lot into what you do, we’re keen to make sure we look after you as well because you’re an important part of our team. We’ve got family friendly hours, so you don’t need to be in the office for a set time, we’ve got First Aiders and Mental Health First Aiders, a great wonder worker scheme to recognise people who go that extra mile and a Wonderlab, to let your ideas come to life through the innovation process.

Texthelper with first aid box
Employees doing yoga

Be active

We believe that being active contributes to a happy, healthy team so as a Texthelper you’ll have lots of opportunities to get active. From gym membership and pilates classes to tag rugby and from pool to foosball, there’s something here for everyone. To fuel all of this activity, we also make sure our communal areas are packed with food to make healthy and nutritious lunches for all of our Texthelpers. We’re also on hand for annual health checks and a flu vaccine come winter time.