Alastair Campbell, Texthelp

Embracing digital disruption: how tech can enable a happier, more productive workforce


Dreamed about for decades, the paperless office has quietly crept up on us – and we’ve hardly noticed its arrival. Technology permeates the workplace at every level. Today, virtually all facets of our working lives are mediated through a PC screen, phone or tablet.



Dreamed about for decades, the paperless office has quietly crept up on us – and we’ve hardly noticed its arrival. Need a quick answer to that query about tomorrow’s meeting? The chances are you’ll simply drop a colleague an email or instant message.
 

Technology permeates the workplace at every level.

Today, virtually all facets of our working lives are mediated through a PC screen, phone or tablet. It’s become the default channel for communicating everything from fleeting thoughts to Big Ideas. Organisations signal their news and brand values – internally and to the outside world – via blogs, tweets and Facebook posts. And a hastily-tapped note is the commonest way for colleagues to question, share or confirm snippets of information.

The digitisation of corporate communications has had profound consequences. Untethered from our desks we’ve become more agile, nomadic workers, equipped to get stuff done whenever and wherever it’s needed. And with half the UK workforce predicted to be working remotely by 2020, distinctions between the ideas of ‘home’ and ‘office’ have become increasingly fluid.

Over the last few years, technology’s impact has become even more deeply ingrained with the rise of cloud-based collaboration. It’s enabled the creation of digital workspaces where office-based staff and remote workers can brainstorm, share and develop ideas virtually. Thrashing out the finer details of your next sales presentation with the team doesn’t mean booking a meeting room.  All you need is a broadband connection, a laptop and a headset.
 

Electronic communications has made us all agile workers.

We certainly value the benefits of working digitally. Embedded in virtually every business process, tech fosters tighter collaboration and allows us to be more efficient with our time.

Overall, 75% of UK employees believe that technology is a force for good, and more than half believe it makes their lives easier. Tech’s role as an enabler for business success can’t be overstated. But we also need to be mindful of other consequences - something that’s familiar to anyone who’s sent a mis-worded email in haste. 

The predominance of digital communications in the workplace can also put extra demands on employees who don’t feel comfortable expressing themselves because of conditions like dyslexia or visual impairments. And that means that companies of every size owe it to their staff to provide adequate support that enables more accurate, efficient and unambiguous communication for every worker.

There’s no doubt that tech can be a transformative force for good, paving the way to a more efficient, productive workplace. And by making the right tools available, corporates can ensure that digitisation benefits everybody equally - rather than throwing up needless barriers to understanding and being understood. 

Want to know more about how today’s tech can boost productivity in your own workplace? Get in touch and find out how our own tools can help you get more done, quicker.

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