July 2020

This (inaccessible) digital world


So, you’re eight months into lockdown already, and you’ve gotten into a bit of a routine. 

At first, when your organisation sent everyone to work from home, things were really rough. It’s been hard for you to get information about the covid-19 pandemic. It seems that every site you visit, including that for a global leader in health policy, is designed to prevent you from getting clarity: you can’t seem to land on relevant information, and just navigating the site seems like a journey full of blind alleys and dead-ends.

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Why kindness matters in life and work


*Originally published on gov.uk*

In this guest blog, our friends at BPDTS share with us how they've been supporting the wellbeing of their employees while working remotely. Hear from their CEO, Loveday Ryder, as she outlines some of the ways that they've been supporting their employees to adapt and stay connected.

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‘Women over 55 don’t cook!’


Obviously, women over 55 years old do cook.  

So, when I was asked my thoughts on user experience and the role of web accessibility, my first thought was of a meeting that we at the Research Institute for Disabled Consumers (RiDC) had with a chief designer of a global white goods manufacturer. He (which feels important to mention) told us that they only use women between the ages of 25 and 55 years old in their usability tests for cookers. 

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12 ways the workforce will change


In the past few months, the workforce has flipped on its head. One thing is for sure - the future of the workplace and workforce will be changing. 

So, what changes and developments will stick around? Twelve thought leaders weigh in on how they think the workforce will change once we’re back to normal.

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