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Healthwatch Trafford

About Healthwatch Trafford 

Healthwatch Trafford, part of the Healthwatch Network, aims to improve services both now and in the future.

The organisation helps the people of Trafford get the best out of their local health and social care services; whether it’s improving them today or helping to shape them for tomorrow. Healthwatch Trafford is all about the local voices being able to influence the delivery and design of local services.

Healthwatch Trafford ensure all community members can access online content

Listening to local voices...

“Healthwatch Trafford is all about listening to local voices, and allowing them to influence the delivery and design of local service.”

If Healthwatch Trafford’s web content and services are not accessible, then barriers are in existence between highly valued local voices and the organisation.

They wished to expand their website’s appeal to a wider audience, and to help more people browse and access their services online. They desired to make their websites online content easily accessible to people with dyslexia, reading difficulties, visual impairments and those with English as a second language, whilst complying with legal obligations for website accessibility.


The organisation sought to demonstrate greater social responsibility and to find a solution which would give confidence and independence to their online visitors who lacked digital skills.

“We at Healthwatch Trafford adopted Browsealoud on our website as we are very keen for our service to be as accessible as possible to as many members of our community as we can.”

In order to reach as wide an audience as possible, the website is now equipped with user-friendly speech, reading and translation tools, thanks to Browsealoud.

Literacy software

Browsealoud is a leading literacy software, designed to cater for those who have low digital skills, print disabilities and those with English as a second language.

Now, online visitors of have the option of having content read aloud to them, helping to aid understanding of the website and improve their overall experience. Online content can be read aloud in multiple languages. Other features available include a text magnifier, screen masking, web page simplifier and more.

Additionally, Browsealoud has equipped the website with a MP3 generator, allowing visitors to convert web content to a audio file for more convenient listening- wherever, whenever and on whatever device they wish to use. These tools combine to help reduce any pre-existing barriers between Healthwatch Trafford's website and their audiences.

If you would like to learn more about Texthelp and its market-leading digital inclusion and accessibility technologies, please contact us.