A podcast with Texthelp, Fidelity Investments & Financial Brand.
61 million adults in the US live with a disability and the average American reads to a 7th/8th grade level.
In this podcast, we join experts from Fidelity Investments & Financial Brand to discuss how to create inclusive digital banking experiences for everyone.
Listen and gain insight into:
Accessibility & Inclusion Specialist, Texthelp
As an Accessibility & Inclusion Specialist at Texthelp, James supports financial, government and health organisations on their diversity, inclusion and accessibility journey.
James is passionate about promoting equality and creating opportunity for all. He believes in a world where difference, disability or language are no longer barriers. With over a decade of experience in the tech space, James advises companies on tools and strategies to improve digital inclusion and online accessibility.
Director Office of Customer Accessibility, Fidelity Investments
Jeff Wissel is the Co-Lead of the Fidelity Office of Customer Accessibility at Fidelity Investments. Fidelity is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and other financial products and services to more than 20 million individuals, institutions and financial intermediaries.
In this role, Jeff works to optimise interactions with customers who have disabilities by ensuring that accessibility becomes a design principal in everything they do at Fidelity. In addition, Jeff is the founder of the Fidelity Enable Employee Resource Group for associates affected by disabilities.
Jeff is a Certified Financial Planner and holds the ADA Title II Coordinator certification.
Host of Banking Transformed podcast, Co-publisher of The Financial Brand
Named as one of the most influential people in banking, Jim Marous is an internationally recognised financial industry strategist, co-publisher of The Financial Brand and the owner and CEO of the Digital Banking Report. The Digital Banking Report is a subscription-based publication that provides deep insights into the digitization of banking, with over 150 reports in the digital archive available to subscribers.
As a sought after keynote speaker, author and recognised authority on disruption in the financial services industry, Marous has been featured by CNBC and CNN, Cheddar, The Wall Street Journal, New York Times, The Financial Times, The Economist, The American Banker and has spoken to audiences worldwide. Jim has also advised the White House on banking policy.
We've got of resources to help you improve digital accessibility and readability for all. Visit our 'Inclusive Digital Banking' resource area and discover webinars, guides, whitepapers & more. Or, book in with James Deignan for a free web accessibility review and the chance to ask him anything!