Health literacy for all

Interest is growing to move more Health & Social Care services online - from self-care advice, GP appointments and prescription requests to finding local healthcare providers.

With a million patients across the UK served every 36 hours, common barriers to communication include differences in language and culture as well as low levels of health literacy. And with over 11 million people lacking basic digital skills, the move to a digitised healthcare system poses some big challenges. 

At Texthelp we create friendly, easy-to-use assistive technology that boosts health literacy for patients and their families in Northern Ireland.

Our award-winning solutions support individuals with challenges like dyslexia who can find it difficult to access healthcare content and services online. We’re also making it easier for staff at many primary and secondary care bodies across the UK to communicate more effectively in the workplace.

Making online healthcare services accessible

Browsealoud makes healthcare websites and online services more accessible for patients and their families in Northern Ireland who need health information provided in alternative formats. 
 

Supporting HSCNI employee communication

Trusted daily by millions of people around the world, Read&Write is our award-winning assistive technology that makes documents and digital content accessible to Health and Social Care employees in Northern Ireland.

A big help for staff with cognitive and learning disabilities such as dyslexia, it’s also invaluable for more than 12% of NHS workers across the UK whose first language isn’t English.