Business: Essex County Council
Representative: Aimee Clarke
Job role: SEND Project Officer

About the business

Essex County Council are committed to providing front line support and information services for those children and young people in the county who have special educational needs and disabilities (SEND). The Essex Local Offer website provides a wealth of information on support services and opportunities for local young people with SEND including preparing for adulthood and money matters.

Related product
  • Browsealoud

Essex County Council - The Local Offer

Essex County Council website visitors make great use of Browsealoud

The challenge

The new Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations which have just come in to place mean that there is now a heavy focus on public sector websites and apps to meet stringent accessibility standards by 2020. The aim of the regulations is to ensure public sector websites and mobile apps are accessible to all users, especially those with disabilities, and that they can access the information that they’re democratically entitled to.  
Essex County Council’s The Local Offer website is primarily aimed at parents/carers of children and young people with special educational needs and disabilities (SEND) so there was a critical need for the online information to be fully accessible to each visitor. 

The solution

The Council chose to implement Browsealoud, a simple, yet comprehensive addition to powering up a website’s accessibility. It promotes inclusion by providing easy speech, reading and translation support and helps to increase a website’s suitability for people with Dyslexia, Low Literacy, English as a Second Language, and those with mild visual impairments, so that its content can reach each and every visitor.

Aimee Clarke, SEND Project Officer at the council comments on the benefits of adopting the Browsealoud tool, “since January 2019, our service users have accessed the Browsealoud app approximately 3000 times for a range of different activities (the most popular being the Toolbar and Speech). The translation tool has also been used by visitors with many different language needs.” 

I would recommend because…

“Browsealoud is easy to install and equally easy for website visitors to access and we receive regular updates about how well it is being used.”