About Habinteg Housing Association (Ulster) Ltd
Founded in 1976, Habinteg Housing is a registered housing association and a major provider of affordable, social housing in Northern Ireland. The association has over 1800 units of housing at over 100 locations across NI and 18 partnership projects.
Habinteg’s mission statement is ‘to deliver high quality homes and services to enhance the lives of our residents and strengthen communities.’
Success with Browsealoud
Browsealoud enables online visitors of habinteg-ulster.co.uk
to benefit from user-friendly speech, reading and translation tools - helping to reduce any pre-existing barriers between their web content and its audiences.
Website visitors now have a sense of independence as everyone can access online information. Habinteg Housing Association are no longer reliant on family and friends to pass key information on.
Habinteg Housing Association value Browsealoud as a vital component of their website
Success with Browsealoud...
Housing Associations have been urged to roll out changes to ensure support is available for vulnerable residents who are digitally excluded. This is a requirement following the introduction of Universal Credit across the UK.
Greg Statham, from Habinteg Housing Association (Ulster) Ltd explains how the housing association identified the need to ensure their website supported online accessibility,
“An overhaul of Habinteg’s website was carried out in 2014, to ensure customer information and key services were readily available.
The accessibility issue was a major consideration as it was seen as crucial that the front end provision was available to everyone visiting the site. A number of options to deal with common online barriers were discussed but none were adopted before the new site went live.”
Introduced to Texthelp’s software Browsealoud at a Digital Inclusion event, Habinteg could clearly see the benefits for their web visitors - ‘We were provided with the answer we had been searching for’.
Browsealoud enables online visitors of habinteg-ulster.co.uk to benefit from user-friendly speech, reading and translation tools - helping to reduce any pre-existing barriers between their web content and its audiences.
“We were hugely impressed with the range of accessibility features provided by Browsealoud and its customer friendly appeal. Within days of the event, a full demonstration of the software had been delivered to our employees and all present were convinced. Browsealoud was fully integrated into our site soon after and we have accepted it as a vital component ever since.”
Habinteg were pleasantly surprised at how easy it was to implement Browsealoud on their site.
Web content can be translated into over 99 languages, and 40 of them can be read aloud in the most natural sounding voice, allowing Habinteg Housing to reach a wider, and more diverse audience.
Browsealoud has enabled everyone to access Habinteg Housing Association’s information online, providing greater independence and access to housing information and services 24/7.
If you would like to learn more about Texthelp and its market-leading digital inclusion and accessibility technologies, please call or email our texthelpers:
Email: firstname.lastname@example.org Tel: +44(0)28 9442 8105.