June 2020

Disability Confident: FAQs


At Texthelp, as we continue to strengthen our own commitment to diversity and inclusion (D&I), we want to help other organizations along the way. So, as part of our Disability Inclusion series, we've been hosting webinars with industry experts to explore D&I best practice. From our sessions, we've been able to identify some key themes of interest to our listeners. Below, you'll find some of our most commonly asked FAQs. 

Julie Dennis, Head of D&I at ACAS, and Rachel Billington, HR Senior D&I Lead at the Metropolitan Police, are contributors to this blog, and joined us as part of our series for a webinar on 'supporting employees to adapt to change'. 

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Making essential digital communications inclusive & accessible


Did you know that the average reading age of someone in the UK is just 9 years old? That 67 million people in America speak English as a second language? That across the world, 285 million people are living with sight loss and visual impairments? And that 1 in 7 people are neurodiverse?


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Is your workplace adjustments process supporting employees to adapt to change?


In a recent webinar, we heard from Rachel Billington, HR Senior Diversity and Inclusion Lead at Metropolitan Police, on how integral a good workplace adjustments process is in helping employees to successfully adapt to change in the workplace. With over 45,000 employees, diversity and inclusion forms a fundamental part of the Metropolitan Police’s business practices, policies and procedures. Recently, they’ve redesigned their workplace adjustment process, and during the session, Rachel shared some of their key learnings. Based on this, we’ve highlighted some considerations to make when it comes to assessing and improving your own workplace adjustments process.

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A truly inclusive workplace begins with inclusive digital experiences


Inclusiveness in the workplace has come a long way. You often hear the phrase “reasonable adjustments” for people with Dyslexia, being spoken about in HR and Talent Acquisition. Companies often ask “how best do we accommodate people with Dyslexia in the workplace?”, but the problem with this is the phrasing of the question. It’s “how best do we accommodate people with Dyslexia IN THE WORKPLACE?”, rather than “how best do we go about GETTING people with Dyslexia INTO the workplace”. Essentially, companies are putting their cart before their horse.

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How to make information accessible for people with disabilities


Making information accessible is an ongoing journey, not a one-time destination. It requires a culture shift that values diversity and specifically the creativity, drive, and diversity of thought that individuals with disabilities can bring to an organization. Accessibility alone will not make an organization disability-friendly but accessibility is required in order to hire and retain individuals with disabilities and allow them to be productive members of an organization.  

Like any other large scale organizational change, accessibility requires planning, resources, and long term management. Below, you’ll find a six step plan to help organizations become more accessible.   

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12 ways to improve communication during remote work


With the current state of affairs, the majority of people today are working remotely. What once seemed impossible is now possible. The 40-hour workweek has been digitized.

That has its own challenges. How can you ensure quality communication virtually?

Twelve thought leaders share what they’ve done to improve communication during this period of remote work.

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