Financial services have long understood the need for inclusion. Delivering products and services at a reasonable cost has been a focus in increasing access for more people. In a digital-first economy, the need to widen this focus becomes stronger.
70% will leave a website, taking their spending power to an accessible alternative. The cost of this equates to an estimated £17.1 billion - and that’s the click away pound. So, what can you do to tap into this market?
To help your company create digital experiences that are inclusive to all, we asked business leaders and PR experts for their best ideas. Here are nine ways to create inclusive digital experiences for your customers.