Giving citizens confidence online
In order to book flights, apply for jobs, or research the web for offers and information citizens must increasingly go online. But with 12 million people in the UK lacking basic digital literacy skills, and 4 million people speaking English as a second language, accessing and understanding online information can be a big challenge.
Households without access to the internet at home often depend on the services provided within their local library. Many will need help to access online information and services but digital inclusion software has been shown to increase users’ comprehension by more than 20%.